How We Work!

Your Partner for Exceptional Promotional Products

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WE LISTEN!

It all starts here. Just selling you stuff doesn’t cut it. What works is having a clear understanding of your specific needs and objectives then providing you successful solutions through the use of branded merchandise.

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WE INSPIRE!

If you’re not WOW’d we’re not satisfied! Your brand is important so think of us as your brand guardian rather than just your order taker. Our focus is to elevate the level of creativity to exceed your expectations. Let our team of experts comb the industry for the perfect product. After all, a promotional product without a purpose is simply a product.

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WE DELIVER!

It’s all about getting it right the first time, every time – being easy to do business with, offering hassle-free experiences, quality products and personal service. Passion is what drives us to ensure every aspect of your experience is exceptional. You would be amazed at how hard we work behind the scenes to make it easy for you to choose us.

Who We Are!

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“We Are Not A Team Because We Work Together. We Are A Team Because We Respect, Trust, And Care For Each Other” – Vala Afshar

We are a passionate team of dedicated promotional product experts elevating ideas to reach your objectives.

We customize promotional products, including but not limited to; swag, tchotchkes, trinkets and high-end business gifts with your logo to make it an effective marketing tool for any application.

What To Expect!

When selecting ESP to manage your projects our staff will support and guide you through the process to make it simple and easy.

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  1. UNDERSTAND – Information is a valuable asset so understanding your objectives is critical to the success of your project. Knowing details of your budget, demographics, theme, history and other aspects will aid us in presenting you with the right solution.

  2. BRAINSTORM – We brainstorm and research to find relevant products; check inventory; verify pricing; confirm production time; ensure quality and safety of the product then send you a professionally detailed quote within 48 hours.

  3. EXECUTE – Execution in every aspect of your order is managed with a keen eye to detail and accuracy. You will have access to a dedicated team navigating the order process through to its completion so you have peace of mind.

  4. DELIVER – Timely and cost effective delivery of your finished product is of the utmost importance. What does a great idea or product do if it misses a deadline?

  5. SATISFY – Satisfaction is our promise to you and earning your trust is our primary focus. We are not completely satisfied until you are.

Why ESP!

C A S E  S T U D Y  O N E

The Challenge

A pharmaceutical customer wanted to source FitBit bands and have them customized with their corporate logo. The challenge was how to customize the Fitbit without damaging the retail packaging.

ESP’s Solutions

ESP suggested it would be best to source an exercise band with the corporate logo imprinted then wrap the band around the retail packaging. We also included a “10 minute workout” brochure along with a booklet with instructions for each individual to enroll in a company-wide wellness challenge.

The Outcome

The 4300 pieces were successfully fulfilled at our location, delivered to their headquarters and 2100 individual mailing locations around the country. The impact from employees was positive and the client was pleased with the logistics and final results of this project.

C A S E  S T U D Y  T W O

The Challenge

Due to inventory issues as a result of a west coast port strike, ESP was at risk of failing to have selfie sticks delivered to a hotel customer’s client event in March.

ESP’s Solutions

After extensive research through multiple channels the ESP team found a company who would be able to fly them in from China, decorate with the client’s logo and deliver in time for their event. ESP worked diligently with the vendor night and day [because of the time difference] to ensure this order would be fulfilled and meet our customer’s expectations.

The Outcome

The client was not only ecstatic to have the product in time but were impressed that we would not let them down and found a solution to the problem to ensure delivery was made in time for their event.

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Where We Start!

Products we recommend from some of our most trusted suppliers!

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Business Accessories

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Awards

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Business Accessories

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Apparel

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Apparel

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Business Accessories

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Brand Name Gifts

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Home and Leisure Products

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So Much More than Mints

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Business Accessories

Meet The Team!

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Peter Wiggins, CAS
Vice President

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Peter joined ESP in 1997 after holding several sales management positions with Marriott Corporation.  His primary focus and attention at ESP is to the success of the company and their customers.  Everything else will fall into place from there.

In his down time Peter spends it with his wife, friends and their two rescue labs.  He enjoys music, golf and anything related to water.

One of Peter’s favorite quotes by an unknown author is “Respect is earned; Honesty is appreciated; Trust is gained; and Loyalty is returned.”

Becky Webel, CAS
Sr. Manager, Operations & Accounts

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Becky has been with ESP since 2004. Starting in client services, she quickly advanced and is now the Senior Manager, Operations & Accounts. She is the primary contact for current customers and strives to provide absolute satisfaction.

When not working, Becky spends her time with family and friends. She enjoys music, cooking and gardening.

Becky’s motto is “Organizing is what you do before you do something, so when you do it, it is not all mixed up” – AA Milne

Contact Us!

If you have something in the works
drop us a line and we can help!

847-374-0377

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